Privacy policy

PRIVACY POLICY — FALTA STUDIO

Last updated: 04/04/2026

1. INTRODUCTION

Falta Studio (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy describes how we collect, use, and share your personal information when you visit, use, or make a purchase from www.faltastudio.com (the “Site”) or use our services, including digital products, templates, and AI tools (Mina and Matcha).

2. INFORMATION WE COLLECT

We collect personal information in the following ways:

a. Information You Provide

When you:

  • Make a purchase
  • Create an account
  • Contact us

We may collect:

  • Name
  • Email address
  • Billing and payment details
  • Account credentials
  • Any information you submit through forms or messages

b. Automatically Collected Information

When you use our Site, we automatically collect:

  • IP address
  • Device and browser information
  • Pages visited and actions taken
  • Cookies and tracking data

c. AI Tool Usage (Mina / Matcha)

When using our AI services, we may collect:

  • Prompts or inputs you submit
  • Generated outputs
  • Usage data (e.g., number of generations, credit usage)

This data is used to operate, improve, and monitor our services.

3. HOW WE USE YOUR INFORMATION

We use your information to:

  • Process transactions and deliver products
  • Provide and operate AI services (Mina)
  • Manage Matcha credits and usage
  • Communicate with you (orders, support, updates)
  • Improve our products and services
  • Prevent fraud and misuse
  • Comply with legal obligations

4. SHARING YOUR INFORMATION

We may share your data with:

  • Shopify (our e-commerce platform)
  • Payment providers (e.g., Stripe, Shopify Payments)
  • Analytics providers (e.g., Google Analytics)
  • Service providers that help us operate our business

We do not sell your personal data.

5. COOKIES & TRACKING

We use cookies and similar technologies to:

  • Enable website functionality
  • Analyze traffic and performance
  • Improve user experience

You can control cookies through your browser settings.

6. DATA RETENTION

We retain your personal information:

  • As long as necessary to provide our services
  • To comply with legal and accounting obligations
  • To resolve disputes and enforce agreements

7. YOUR RIGHTS

Depending on your location, you may have the right to:

  • Access your personal data
  • Request correction or deletion
  • Object to processing
  • Request data portability

To exercise your rights, contact us at brandi@faltastudio.com.

8. EU & GDPR RIGHTS

If you are located in the European Economic Area (EEA):

  • Your data is processed under legal bases such as contract performance and legitimate interest
  • You may file a complaint with your local data protection authority

9. DATA SECURITY

We take reasonable measures to protect your data, but no system is completely secure.

10. THIRD-PARTY SERVICES

Our Site may include links or integrations with third-party services. We are not responsible for their privacy practices.

11. CHILDREN

Our services are not intended for individuals under 18. We do not knowingly collect data from minors.

12. CHANGES TO THIS POLICY

We may update this Privacy Policy at any time. Changes will be posted on this page.

13. CONTACT

For any privacy-related questions, contact:

Falta Studio
brandi@faltastudio.com

MADAR FARTUNA FZ-LLC

FDCW1156

Compass Building,

Al Shohada Road,

AL Hamra Industrial Zone-FZ,

Ras Al Khaimah

United Arab Emirates

10055

By using our Site and services, you agree to this Privacy Policy.